Hedgehog IT

 Networking & CablingNetwork ServicesAt Hedgehog IT, our network infrastructure team have the skill and knowledge to conceptualise, design & implement and support a bespoke solution for your business, from the ground up. Whether you are a single individual or an SME, our experience in dealing with network infrastructures & devices allows us to provide you with a high quality networking solution and service that works for you. Voice - IP Telephony/VoIPIP Telephony and VoIP services (Voice over Internet Protocol allow you to utilise your internet connection for telecommunications services; making & receive calls using a VoIP handset.There are many benefits to using an IP Telephony service over your standard 'BT' connection method which include free and low-cost calls between sites and to any other VoIP handset across the globe.Hedgehog IT can audit your telephone bills, evaluate the services and products available in this field and then design and implement a IP Telephony solution to help save you money in the short and long term, as well as incresing your productivity. For more information please contact us to dicuss our voice services in more detail. DataOur data services cover a wide range of aspects from switches & firewalls to modem routers and wireless technology. We can evaluate your network needs and provide sugestions and recommendations for how you can improve the speed and efficiency of your network. Squeezing out the very best possible solution within your budget to ensure your infrastructure is stable and scalable.If you are a small business, we have special products to help get you started with everything you will need going forward. WirelessWith the raise in smartphones, notebooks and tablet devices, many small businesses are now discovering the convenience and flexibility this new genertion of devices can bring to the workplace - and at the same time finding that they are in need a more robust wireless solution able to cope with the demands of all these data-hungry, cable-free devices.Our wireless networking infrastructure team can setup and secure your wireless network so that you can use all of your wireless devices without bottle-necking performance or risking any unwanted devices connecting to your network.To discuss how Hedgehog IT can help improve the security and performance of your in-house Wi-Fi please contact us or arrange a free network evaluation at a time convenient for you. Network ConfigurationsWe have years of experience specialising and dealing in a wide range of network configurations.Depending on the individua needs and requirements of your business, our services can be tailored to suit you.Remote Office Connections: enable your offices remote access to company files & data on your network, using SSL VPN connections for true mobile connectivity.Security: ensure your network is safe & secure from the threats of the outside world. We can implement firewall security and IPS (Intrusion Prevention Systems) on your LAN.Redundancy: implement custom contingiency plans to ensure your systems are always online by using multiple connections and internet access.Work Remotely: allow your staff to work from just about anywhere in the world. Your office staff can access all of your company services outside of the office in a secure environment.Load Balancing: distribute your services effectively so that your systems share processing workloads comfortably.Bandwidth Control & Quality of Service: manage your internet bandwidth, prioritise for particular services (such as your website or VoIP services) to help prevent service quality being effected or even lost. Cabling & RackingA robust IT network infrastructure is at the heart of all businesses which successfully manage and organise their data effectively. Information management is key to the efficiency of not only your staff but your business too.If you do not yet currently have a network infrastructure installed, or would like to expand on your current setup, we can install your cabling and network points to connect your equipment.We can also supply and install secure network environments to house your valuable network storage and other equipment, such as NAS uinits, patch panels and switches.

  IT Support and Maintenance Our IT support system is simple to use, cost-effective and gets results. It's designed for small to medium businesses like yours. Businesses that are looking to minimise costs yet be assured that the IT you rely on day-in and day-out will be properly maintained and know that help is at hand, should you need it. We can work alongside your existing technical team, to supplement internal resources or provide a complete & comprehensive support solution. On your inital enquiry or request for support we will offer to carry out a free Audit of your IT systems which will indicate stability of your setup including, your computers, network infrastructure, IT security and ability to scale for growth along with any other critical areas for your business.   Hedgehog IT support comes in two flavours: Our 'Pay As You Go' option: Ad-hoc Support Best for businesses with little or no IT infrasturecture or already have internal help available but require advanced support and additional expertiese from time to time. Ad-hoc Support has the following features: Reactive Maintenance - when things go wrong we will respond to get you back up & running as quickly as possible.   'Pay As You Go' Billing - if you only need us for one hour that is all you pay.   Our 'Comprehensive' option: Complete Support The ideal solution for businesses without an internal IT Support Team or those looking to outsource their 'IT Department'. Retainer-based Support has the following key features: Predictive Maintenance - we will regularly check up on and maintain all of your computer systems; performing maintenance tasks to help preserve performance and prevent technical problems arising where possible.   Cost Effective - if you regularly have IT-related questions/queries or experience frequent issues with your IT, our retainer-based plans are usually more cost effective as you will benefit from a manageable fixed-rate fee and further reduced costs over our Ad-hoc service where additional support is required.   Flexable Solutions - we have various support & maintenance options available and are able to tailor our solutions to best fit your needs.   Additional Discounts - all Comprehensive Support clients receive exclusive discounts on hardware and software as well as reduced rates should you ever need us outside of the scope of our agreement. To find out more about any of our IT support services please contact us or call 0844 589 9946 where we'll be happy to discuss your requirements.

  Do you have unresolved issues with your IT? Problems with computers on your network, or maybe even the speed and performance of the network itself? Hedgehog IT provides free, no-obligation, network evaluations to help you understand the current state of your IT infrastructure, pin pointing security holes and highlighting areas for improvement.   Our network evaluation covers: System inventory audit Security audit Software compliance Backup & contingency We will conduct our evaluation at a time convenient for you to provide you with a clear summary of your network in all aspects. From taking stock of your equipment and the capabilities of all systems, to software compliance and the strength of your security. We leave no stone unturned and are able to provide suggestions and make recommendations to improve not only the fundamentals of your infrastructure (such as IT Security, Software Licensing and Backup plans) but also performance and speed to boost productivity and overall network efficiency.   Get the most out of your IT Our no obligation evaluation provides you with the information you need to make your IT work for you - so why not arrange yours today? Upon receipt of your enquiry we will contact you to confirm your details, evaluation time and date prior to visiting your premises. On completion we will provide you with a written report summarising our findings in each area of the evaluation and recommend, fixes and tweaks to tackle any loop holes or weak areas.  

Do you have unresolved issues with your IT setup?  Unsure about the strength of your system or network security? Looking to expand or improve the performance of your IT?Hedgehog IT caters to the needs of small to medium businesses throughout the North East of England. We can provide one-off reviews and recommendations or ongoing IT consultancy and support. Take advantage of our Free Consultation offer...We offer all new business enquiries a free, no obligation one hour consultation to assess and evaluate your needs and requirements. Our free consultancy session will provide you with an overview, performance & health status of your current IT system as it stands today.Our skilled computer network consultants can help you:Diagnose and resolve your IT problemsPlug your IT security gaps before the worst happensImprove the day to day performance of your IT systems & networkHelp you run and maintain your systems cost effectivelyProvide disaster recovery and BCP (Business Continuity Planning)Find out what the current state of your IT infrastructure is by arranging your free consultation online today!